helpful information about sending certified mail onlineHelpful Information About Certified Mail

What is Certified Mail?

Looking to send Certified Mail online? Postalocity can help! Let’s start with the basics: what is Certified Mail? It’s a type of mail offered by the United States Postal service that provides you, the sender, with a mailing receipt and electronic verification that your document was delivered or that delivery was attempted.

Delivery status can be retrieved in three ways:
  • After the job status of your letter changes to “Mailed”, you can track the progress by clicking the “Tracking Information” button in the job details
  • Check the email address you entered in the job settings for proof of delivery from the Post Office
  • Call Postalocity’s friendly help desk staff at 316-260-2220 or emails us at helpdesk@postalocity.com
How long does it take for Certified Mail to arrive?

Certified Mail takes around the same amount of time as First Class postage. It’s actually considered First Class Mail and has First Class postage included in the Certified Mail charge. On average, Certified Mail will arrive at your recipient’s address within 5 to 7 business days. Please remember the USPS isn’t always diligent about capturing each event during the delivery process.

What happens if the USPS can’t delivery my Certified Mail piece?

The USPS delivery person will put a notice on the recipient’s door and your Certified Mail piece is taken back to the Post Office. It can be held there for up to 15 days waiting for the recipient to claim it. If it is not picked up in the 15 days period, the USPS will send it back to you.

Why would I use Certified Mail?

You would want to use Certified Mail if you need to legally prove a piece of mail was delivered or attempted to be delivered. The most common uses for documents mailed using Certified Mail are tax returns, delinquency letters, 30 day notices, bank documents, communications with debtors or creditors, etc.

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